Coppice lodge arnold nottingham8/16/2023 This is information providers are required to send us annually with key information about their service, what they do well, and improvements they plan to make. We reviewed information We used the information the provider sent us in the provider information return (PIR). We visited the service on 29 June 2022 and 4 July 2022. Inspection activity started on 29 June 2022 and ended on 6 July 2022. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.Īt the time of our inspection there was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. This service is required to have a registered manager. CQC regulates both the premises and the care provided, and both were looked at during this inspection. Coppice Lodge is a care home without nursing care. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service.Ĭoppice Lodge is a ‘care home’. This inspection was carried by one inspector and an Expert by Experience. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.Īs part of this inspection we looked at the infection control and prevention measures in place. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. Management and Head office all know what’s going on but pretend everything is hunky dory, what Care home runs out of essentials - more.We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. Really can’t wait to get another job so I’m out of here, it’s the residents I feel sorry for. Trust me, everything looks pretty on the outside but in reality is nothing like how they portray, always the same residents who go on the trips or who are featured in their Facebook posts. They mess with your wages if you’ve worked certain shifts ie Xmas/new year/ bank holidays if you call in sick and stop your double pay. I’ve witnessed colleges ill and still made to come in to work as they’ve been told they will get a counselling and even sacked if they don’t come in and are also told that they are leaving the residents vulnerable, NO MANAGEMENT ARE LEAVING RESIDENTS VULNERABLE as they keep getting rid of decent staff, employing staff who don’t really care and so many staff have left and are leaving due to the working conditions and the way the residents are being left. I’ve seen colleges sacked for actually speaking out about the conditions the residents are left in and how they treat the staff, staff often miss breaks and Coppice Lodge management say it’s okay as we get paid for our breaks. Couple this with a board that will increase workload without warning or consultation on the back of knowing if you ever spoke out it’s likeky you’d be sacked. There is a very conscious hire and fire culture where people are routinely sacked for no obvious reason leading to massive job insecurity. This company place absolutely no value on the people who work for them. I pray they will be okay new staff popping in and out every few weeks but it's no way to work or live! They just simply do not care.Īfter I left there was a staff meeting where the care home manager stated that she doesn't know why the staff turnover is that high even though she said to me in our meeting that if SHE HAD EXPERIENCED WHAT I DID SHE WOULD HAVD LEFT TOO?!! Such a shame really and I feel more sorry for the residents. The fact that I left due to racial discrimination was bad enough but I did not once receive a call from my manager to see how I was doing. Current staff not willing to let new people in even though they need the help desperately due to being dangerous understaffed.īullying, name calling, racism, not been made to feel welcome and just a few of the things that I experienced at fairway view and I will never work for this company again. Staff turn over extremely high nearly all the people hired the same time as me left before I did bar 1 and there was 6/8 new starters. Managers to happy to listen to the issues I was facing even involving racism but nothing was done about it. ![]() Particularly at fairway view where I worked. Strong bullying culture at ideal care homes.
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